---
title: "Careers"
description: "Tavrn retrieves medical records from any provider in the United States for the law firms, health systems, research sites and health-tech companies that depend on them, then turns the records into the work product they need. We are a small team in San Francisco, working in person."
canonical: https://www.tavrn.ai/careers
updated: 2026-10-20
---

# Rebuilding how medical records move.

Tavrn retrieves medical records from any provider in the United States for the law firms, health systems, research sites and health-tech companies that depend on them, then turns the records into the work product they need. We are a small team in San Francisco, working in person.

## What we do

A medical record is the starting point for a legal case, a clinical decision, a research enrollment and an underwriting file. Getting it has meant fax machines, phone queues and weeks of waiting. Tavrn does the retrieval end to end, from any US provider, and delivers the record as the work product each customer needs.

- **500+** organizations, from solo practices to national systems
- **425,000** provider organizations reachable, all 50 states and DC
- **100%** of providers chased until the record is in

## How we work

Six commitments we hold each other to. They decide who we hire and how we make calls when the answer is not obvious.

- 01 **Customers first** — Firms and health systems trust us with protected health information and with deadlines that decide cases and care. Every decision starts with what gets the right record to them sooner.
- 02 **Ownership** — Nobody waits for permission. You see the problem, you own the fix, and you change the system so it does not come back.
- 03 **High standards** — A chronology with one wrong date is a wrong chronology. We care about precision, craft, and getting measurably better every week.
- 04 **Direct** — Clear, honest feedback, given early and in person. Low politics and low egos; strong opinions, held loosely.
- 05 **Momentum** — We move quickly, not recklessly. Ship, measure, correct. The best idea wins regardless of title.
- 06 **In the room** — We work from one office in San Francisco. Engineers sit with customers, sales works with marketing, operations is in the field. Problems get solved at the whiteboard.

## What we offer

Pay and equity are stated on every posting, so you know where you stand before the first call.

### Pay and equity

- Salary range published on every posting
- Equity on the roles that carry it, stated in the posting
- Commission plans stated on sales postings

### Health

- Medical insurance
- Dental insurance
- Vision insurance

### Office and team

- Daily catered lunch in the San Francisco office
- Team offsites
- Team events through the year: Giants games, padel, Napa, dinners

Benefits apply to full-time roles. The specifics for each role are in its posting.

## What to expect

Four conversations, in this order. Ask us anything at any of them.

- 1. **Intro call** — Thirty minutes with the hiring manager about the role, the team, and what you want next.
- 2. **Working session** — A practical exercise close to the actual job: a problem we are solving, not a puzzle.
- 3. **Meet the team** — Conversations with the people you would work with, including a founder.
- 4. **Offer** — A written offer with the range from the posting, and time to think it over.

Tavrn is an equal opportunity employer. If you need an accommodation at any point in the process, tell us in your application and we will arrange it.

## Open roles

Roles are based in San Francisco unless noted, and each shows the pay range from its posting. Links open the posting on our Ashby job board.

### Customer Success

- [Customer Success Manager](https://jobs.ashbyhq.com/tavrn/01de86d9-fc07-4b16-8727-87dbd6e866ed) — San Francisco · Full-time
- [Senior Customer Success Manager](https://jobs.ashbyhq.com/tavrn/979f22a6-484f-4b60-b3c6-60cf6ccddb4b) — San Francisco · Full-time

### Engineering

- [AI Product Engineer](https://jobs.ashbyhq.com/tavrn/3e6f9ca3-455b-4ca7-a9b3-b7695aac38f0) — San Francisco · Full-time

### Operations

- [Strategic Partnerships Lead](https://jobs.ashbyhq.com/tavrn/6bac1f6c-9cc9-472f-a0a0-31cc9394105f) — San Francisco · Full-time

### Sales

- [Enterprise Account Executive](https://jobs.ashbyhq.com/tavrn/43ae8ee8-b835-4667-91b8-cd61b604a8c6) — San Francisco · Full-time
- [Sales Development Representative](https://jobs.ashbyhq.com/tavrn/e74d9340-01f2-4c57-a2d9-268edcd3a745) — San Francisco · Full-time

Don't see the right role? Send a general application through the job board. [Apply on Ashby](https://jobs.ashbyhq.com/tavrn).

## Work that hundreds of organizations depend on every day.

If you want to build the system medical records move on, with a small team that works in person, we would like to meet you.

[View the job board](https://jobs.ashbyhq.com/tavrn)