Case Study

How Levine Benjamin streamlined 1,000+ medical record requests a month with Tavrn

The Impact

800 – 1,000

monthly record requests managed with ease

3x faster

turnaround time

Hours saved

every week on manual tasks

90% less

Paperwork across the firm

100% satisfaction

"It's a game changer"

The Challenge

Handling hundreds of medical record requests every week was slowing Levine Benjamin’s team down. Stacks of paperwork, manual follow-ups, and time-consuming updates made it harder for attorneys to focus on client work - and even harder to scale operations efficiently.

“It’s definitely a home run. I no longer have to go through two massive stacks a week — it’s freed up so much of my time. The cost benefit is awesome, but the time saved is more important than anything.”

Marcy Bailey – Office Manager

The Solution

Tavrn gave the firm a faster, smarter way to retrieve records. With just a few clicks, staff can order updates or add new providers without touching paper or juggling email threads.

The Result

Levine Benjamin calls Tavrn a “game-changer.” By automating manual record retrieval, the firm freed valuable time for high-value work — and driving faster results in every case.

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