Reichman Jorgensen Enhances Document Review with AI, Achieving Exponential Efficiency Gains
The Challenge
What they were facing
For Reichman Jorgensen Lehman & Feldberg LLP (RJLF), a leading trial firm specializing in complex litigation, the traditional process of document review took too much time and had become a significant drain on resources. While the firm’s reputation rested on meticulous preparation and thorough analysis, the sheer volume of case documents threatened to overwhelm their team and compromise efficiency.
As the ESI Partner at RJLF, Peter Mastroianni recognized a critical need for change. With over 25 years’ experience consulting on ESI, E-Discovery, electronic evidence, and information governance, Mastroianni knew the firm had to evolve its process for document review to keep pace with its ever-growing case load, while also maintaining the level of excellence it’s known for.
Traditional E-Discovery software had fallen short of expectations and human reviewers struggled to maintain focus across thousands of documents. The costs associated with manual review, including attorney time and overhead, were becoming unsustainable. To continue providing top-tier service, Reichman Jorgensen needed to streamline document review without sacrificing quality.
The challenge was finding a partner who could meet their high standards and could deliver tangible results.
The Solution
How Tavrn Solved It
“With Tavrn, we’re not just keeping pace, we’re setting the pace. The time we save on review lets us think ahead, anticipate client needs, and pursue strategies our competitors haven’t even considered.” – Peter Mastroianni
With Tavrn, Reichman Jorgensen significantly leveled up their discovery capabilities. With the ability to review 2 million documents in just three days, the AI-powered platform enabled them to improve efficiency and accuracy, allowing their attorneys to focus on higher level strategic work.
Key benefits included:
- Reduced Review Time: Tavrn significantly shortened the time required for document review, allowing the firm to meet deadlines more efficiently.
- Enhanced Accuracy: The AI algorithms ensured consistent and accurate exaction of key information, minimizing the risk of human error.
- Cost Savings: By automating much of the manual review process, Tavrn helped Reichman Jorgensen reduce costs.
- Improved Client Services: The efficiency gains translated into faster turnaround times and better results for clients.
“Tavrn significantly improves document review efficiency and accuracy. We can review documents faster than ever, and even trust it when it comes to quality control. It does 90% of the work for us, and we take the last 10% across the finish line.”
Enhanced Attorney Productivity
RJLF notes that Tavrn has not only improved their efficiency, but has also changed their staffing approach by enhancing high-level team members to shift to oversight and strategic roles, significantly enhancing employee engagement and client care.
“With Tavrn, our attorneys can focus on building stronger arguments instead of slogging through document review. The exponential speed and accuracy gains mean we’re spending our time on strategy, not busywork,” said Peter Mastroianni.
Transparency and Adoption
“The impact Tavrn had on our workflow was immediate,” said Peter. “Because the outputs link directly to the source, they’re transparent and easy to verify, which quickly eased any reservations about using AI.”
Implementation
Tavrn’s support goes beyond basic onboarding. From the very first login, the team works side-by-side with attorneys to integrate the platform seamlessly into existing workflows, troubleshoot challenges in real time, and provide hands-on training that accelerates adoption. Their partnership has ensured that we don’t waste time in trial-and-error and can immediately realize the speed, accuracy, and competitive edge Tavrn delivers.
Their support included:
- Dedicated support from Tavrn team
- Collaboration to refine prompts and optimize the platform’s performance
- Commitment to training and education to ensure that all team members could effectively leverage the technology
“Having Tavrn’s team guide us through onboarding and training was essential. It gave our attorneys the confidence to use the AI on critical matters, and allowed our team to customize outputs the way they needed them.”
What’s Next
Reichman Jorgensen is looking forward to expanding its use of Tavrn to other areas of its practice. The firm is committed to staying at the forefront of legal technology and leveraging AI to provide its clients with the best possible service.
“We are actively exploring sophisticated data-driven approaches to meet client needs, strategies that our competitors simply aren’t considering yet, because we’re not stuck spending our time clearing a backlog. We can think ahead.”
And for Reichman Jorgensen, it’s about having the right people on your side. With Tavrn, the firm is setting new benchmarks for efficiency, accuracy, and client service in the legal industry.
