Medical records, bills & imaging
Florida records requests often need charts, itemized billing and imaging from distinct custodians. Tavrn handles the provider requests and follow-up for law firms, healthcare organizations and health-tech teams, with files delivered where your team works.
Statewide, including Miami-Dade, Broward and Palm Beach counties, Tampa Bay and Hillsborough and Pinellas counties, Orlando and Orange County, Jacksonville and Duval County, and Southwest Florida. Include out-of-state treatment when it belongs in the record.
Coverage describes where records can be requested, not a local office or an affiliation with a named provider. Tavrn requests from any US provider with patient authorization.
Give the facility’s city, the treating location and the dates of service. If a patient was treated in both South Florida and Central Florida, list the facilities separately rather than assuming a shared custodian. Specify whether imaging and billing are needed alongside the chart.
Step 1
Add the patient, signed authorization, providers, dates of service and record types through the platform, an integration or the API.
Step 2
Tavrn routes each provider request through the appropriate network, portal, fax, mail, email or phone channel, then follows up. Track status per provider.
Step 3
Medical records, itemized bills and imaging return to your workspace or connected system. API users can receive webhook events and download the files.
Source-cited reference
Verified against statute and regulation text on . These scoped excerpts are not legal advice, a complete statement of the law or a promise of delivery. Follow each citation for the full text, exceptions and current copy-fee caps.
“These charges shall apply to all records furnished, whether directly from the facility or from a copy service providing these services on behalf of the facility.”
The linked licensed-facility statute specifies copy-fee caps and exceptions, including continuing-care copies. Monetary amounts are not reproduced here; this is not a fee schedule for every practitioner.
Florida Statutes § 395.3025(1)“A licensed physician medical records owner shall maintain the full and total responsibility for and control of all files and records relating to his patients and his medical practice for a period of at least five years from the last patient contact.”
Quoted from the Board of Medicine’s physician rule, not a hospital retention statute. The rule separately addresses relocation, termination and patient notification; read the full text for its scope.
Florida Administrative Code r. 64B8-10.002(2)“the covered entity must act on a request for access no later than 30 days after receipt of the request”
This is the individual right of access, not a delivery promise for every authorization-based third-party request. The rule permits one extension of no more than 30 days with a written reason and completion date. State-law requirements may differ; this is not a summary of every applicable deadline.
45 CFR § 164.524(b)(2)Let’s talk
See how records requests fit your team’s workflow.