Skip to content
Book a demo

Medical records, bills & imaging

Medical record retrieval in Houston, TX

Houston treatment histories can span a hospital admission, outpatient follow-up and a separate radiology practice. Tavrn requests records, bills and imaging from each named custodian and delivers the files to healthcare teams, health-tech companies and law firms through the platform, integrations or API.

Book a demoExplore the API

Coverage in Houston, TX

Houston and Harris County, plus surrounding Fort Bend, Montgomery, Brazoria and Galveston counties. The request can extend to providers elsewhere in Texas or outside the state when the patient’s care did.

Coverage describes where records can be requested, not a local office or an affiliation with a named provider. Tavrn requests from any US provider with patient authorization.

How requests work in Houston, TX

Identify the Houston hospital campus and the outpatient treating location, with dates for each. List separately maintained imaging and billing custodians rather than assuming the hospital’s medical-records department holds every file.

  1. Step 1

    Identify the records

    Add the patient, signed authorization, providers, dates of service and record types through the platform, an integration or the API.

  2. Step 2

    Request and follow up

    Tavrn routes each provider request through the appropriate network, portal, fax, mail, email or phone channel, then follows up. Track status per provider.

  3. Step 3

    Receive the files

    Medical records, itemized bills and imaging return to your workspace or connected system. API users can receive webhook events and download the files.

Source-cited reference

Texas records: legal fact block

Verified against statute and regulation text on . These scoped excerpts are not legal advice, a complete statement of the law or a promise of delivery. Follow each citation for the full text, exceptions and current copy-fee caps.

Hospital copy-fee provision

“the hospital or its agent may charge a reasonable fee for providing the health care information except payment information”

Excerpt from the hospital provision, subject to subsection (d). The linked subsection contains the copy-fee caps and exceptions; monetary amounts are not reproduced here.

Texas Health & Safety Code § 241.154(b)

Hospital record retention

“A hospital may authorize the disposal of any medical record on or after the 10th anniversary of the date on which the patient who is the subject of the record was last treated in the hospital.”

Hospital records only. Read the full section for minors and other preservation conditions; this is not a physician-office retention rule.

Texas Health & Safety Code § 241.103(a)

HIPAA patient-access baseline

“the covered entity must act on a request for access no later than 30 days after receipt of the request”

This is the individual right of access, not a delivery promise for every authorization-based third-party request. The rule permits one extension of no more than 30 days with a written reason and completion date. State-law requirements may differ; this is not a summary of every applicable deadline.

45 CFR § 164.524(b)(2)

Sources

Houston, TX retrieval questions

Where do you retrieve records in Houston, TX?
Houston and Harris County, plus surrounding Fort Bend, Montgomery, Brazoria and Galveston counties. The request can extend to providers elsewhere in Texas or outside the state when the patient’s care did.
What do I need to start a request?
Provide the signed patient authorization, patient details, provider name and location, dates of service and record types. Identify the Houston hospital campus and the outpatient treating location, with dates for each. List separately maintained imaging and billing custodians rather than assuming the hospital’s medical-records department holds every file.
Which records can I request?
Medical records, itemized billing records and radiology images. Name each record type and the custodian that holds it; an imaging report and the images themselves are distinct files.
Is this service only for law firms?
No. Healthcare organizations, clinical research teams, health-tech companies, insurers and law firms can request patient-authorized records through Tavrn.
Can a request include providers in other states?
Yes. Houston care and out-of-state care can be included in the same workflow, with a separate retrieval request for each provider.
How are the records delivered?
Use the Tavrn platform, an integration such as Clio, Litify or SmartAdvocate, or the API and webhooks. Your team can track each provider request and receive the files as providers respond.
Does HIPAA require every request to be completed in 30 days?
the covered entity must act on a request for access no later than 30 days after receipt of the request. This is the individual right of access, not a delivery promise for every authorization-based third-party request. The rule permits one extension of no more than 30 days with a written reason and completion date. State-law requirements may differ; this is not a summary of every applicable deadline.
Do the legal excerpts apply to every provider?
No. Each excerpt identifies its scope and links to the full legal text. Hospital rules, physician rules and patient-access requests are not interchangeable. These excerpts are not legal advice or a complete statement of applicable law.

Explore retrieval coverage

See the nationwide retrieval service

Let’s talk

Put provider follow-up on Tavrn.

See how records requests fit your team’s workflow.

Book a demo